Store Policy
Because We Care
At M.O.B., we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Shipping and Delivery
What You Need to Know
All orders will be shipped USPS Priority, typically taking 2-3 business days, and will come with tracking information. To ensure that your order makes it to you safely, please check that the shipping information matches the destination of the order and is correctly spelled.
Returns
The Small Print
We’ll accept return requests for items that are unopened, unused, with the original tags still intact. The product(s) must be in their original packaging, if applicable, in the same condition it was received. We cannot accept returns on items that may have been damaged or broken in shipping, but will be more than happy to send a replacement for the damaged or broken product.
If you wish to return your items, we must receive your request within 14 days of the date you received your items.
Requests without pictures and evidence of damaged or broken products will not be accepted. Requests that are submitted past 14 days from the date you received your items will not be accepted.
Privacy Policy
Your privacy is critical to us.
It is M.O.B.‘s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to M.O.B. (hereinafter, “us”, “we”, "M.O.B.", or “Mushrooms Onda Brain“). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and conditions posted on our website, set forth the general rules and policies governing your use of our website. Depending on your activities when visiting our website, you may be required to agree to additional terms and conditions.
Website Visitors
Like most website operators, M.O.B. collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. M.O.B.‘s purpose in collecting non-personally identifying information is to better understand how M.O.B.‘s visitors use its website. From time to time, M.O.B. may release non-personally identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Gathering of Personally Identifying Information
Certain visitors to M.O.B.‘s websites choose to interact with M.O.B. in ways that require us to gather personally identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, we ask visitors who sign up for new products or discount codes at M.O.B. to provide a username and email address.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Advertisements
Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by M.O.B. and does not cover the use of cookies by any advertisers.
Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services
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M.O.B. uses Google AdWords for remarketing
M.O.B. uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Protection of Certain Personally Identifying Information
M.O.B. discloses potentially personally identifying and personally identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on M.O.B.‘s behalf or to provide services available at M.O.B.‘s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using M.O.B.‘s website, you consent to the transfer of such information to them. M.O.B. will not rent or sell potentially personally identifying and personally identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, M.O.B. discloses potentially personally identifying and personally identifying information only in response to a subpoena, court order or other governmental request, or when M.O.B. believes in good faith that disclosure is reasonably necessary to protect the property or rights of M.O.B., third parties or the public at large.
If you are a registered user of http://M.O.B. and have supplied your email address, M.O.B. may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with us and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. M.O.B. takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally identifying and personally identifying information.
Aggregated Statistics
M.O.B. may collect statistics about the behavior of visitors to its website. M.O.B. may display this information publicly or provide it to others. However, M.O.B. does not disclose your personally identifying information.
Cookies
To enrich and perfect your online experience, M.O.B. uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. M.O.B. uses cookies to help us identify and track visitors, their usage of the website, and their website access preferences. M.O.B. visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the drawback that certain features of M.O.B.‘s websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to M.O.B.‘s use of cookies.
E-commerce
Those who engage in transactions with M.O.B. – by purchasing our products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, M.O.B. collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with M.O.B. M.O.B. does not disclose personally identifying information other than as described below. And visitors can always refuse to supply personally identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Privacy Policy Changes
Although most changes are likely to be minor, The Cake House may change its Privacy Policy from time to time, and in The Cake House‘s sole discretion. The Cake House encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.